California Contract Campaign 2008

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Crisis In the Airline Service Industry

 The following accounts are from a survey of LAX passenger service workers conducted by Los Angeles Alliance for a New Economy (LAANE) and released in the June 2007 report, “Under the Radar: How Airline Outsourcing of Passenger Services Compromises Security and Service Quality at LAX.”

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Letter to Gerald Arpey, President and CEO of American Airlines

"Dear Mr. Arpey,


Since our earlier requests to meet with American Airlines have seemingly gone unnoticed, we’re coming to you today with your personalized boarding pass, urging you to get on board with cooperative efforts to improve quality jobs, services and security in California’s top airports... "

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The 2008 Campaign: Key Messages

 
• Airline passengers deserve quality security and services they can count on.

• Working communities in California deserve good jobs, with decent wages, access to affordable health care and full-time work.

• American, United and Southwest and other airlines have failed to establish professional standards, resulting in poor airline passenger satisfaction and jeopardizing public safety.

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QUICK FACTS

Quick facts about airline service workers in California.

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