We did it! Thanks to your help we were able to collect some really valuable feedback from passengers who have flown in and out of LAX. Despite LAX being in the news for their $8.5 billion facelift it seems they fall a bit short when it comes to catering to passengers with disabilities.
Some of the feedback we got:
“I have had bad experiences on all flights back to LAX with my wheelchair. It has never had less than $300 of damages.”
“We missed out connector flight because no one was there to assist me to the next gate.”
“Gates were changed at the last minute, and they were far away from where we landed to make connections.”
IF YOU HAVE A TWITTER ACCOUNT YOU CAN CLICK HERE TO SEND LAX AIRPORT AUTHORITY A MESSAGE
Many people complained of having to wait too long for their wheelchair upon arrival. We were surprised to learn that people with disabilities don’t always get preferential seating and are often the last to deboard the plane.
With all this investment in a supposed world-class airport why are the jobs aiding our most vulnerable passengers contracted out to companies like Aviation Safeguards? The wheelchair attendants we spoke with care about their jobs and value their passengers. They want to ensure we all have a voice about what happens with our airport. People with disabilities are the largest minority group, LAX can’t fly without us.
This Friday— 2/12 we are hosting a tweet in. Tweet at airport decision makers: @FlyLAXairport Some sample tweets:
@FlyLAXairport LAX should <3 travelers with disabilities #LAXcandobetter #AVSG #DisabilityJustice